Phone & Email Support

HyQuest clients enjoy the highest level of telephone support in the industry. Our clients are able to talk directly to knowledgeable project managers and engineers to help solve their most difficult questions.

First level support assured by HyQuest Solutions Europe during working days from 08:30 to 17:00 CET.

Premium 24/7 support access agreements: available on demand – ask for a price quotations and conditions.

Contact us directly for more details at

HyQuest Solutions Europe
Pascalstr. 8+10
52076 Aachen Germany

Phone +49 2408 9385 0
Fax     +49 2408 9385 555

Interactive Bug/Enhancement Tracking System

To register and track bug and enhancement requests for HydroTel™, iLink 2012 or the iRIS family of dataloggers use our Interactive Bug/Enhancement Tracking System (iBETS) 


Individual training for all equipment in the portfolio. Ask for details and price quotation!


The best way to keep informed of what's happening at HyQuest Solutions is through the HS Newsletter, which is distributed by email every quarter. To receive the HS Newsletter contact:


1. Go to website:
2. Download TeamViewer QuickSupport. It is a compact customer module without installation.